Due to COVID-19 concerns, all orders are considered final sale and no returns can be accepted for the concern of spreading the virus.
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No dollar or unit minimum. Product availability and pricing are subject to change without notice. All products backordered will be shipped as they become available without customer contact, unless previously cancelled by customer. Purchasers must be properly licensed. OCuSOFT Inc. assumes no liability for purchaser or user compliance with state laws or review of professional or product literature. OCuSOFT Inc. accepts payment by American Express, MasterCard, Visa or Discover.
Prior to returning products, a Return Goods Authorization (RGA) number must be obtained by contacting OCuSOFT Inc. Customer Service Department. Please have the following information available when calling for an RGA number:
RGA numbers are valid for 30 days after issue. This number must be visible on the address label. Unauthorized returns will be refused. For credit to be given:
All returns must have an RGA number on the address label to be eligible for credit and must be returned by UPS Ground or insured mail (or you must assume the risk of loss or damage during shipment). OCuSOFT Inc. does not issue credit for returns not received by OCuSOFT Inc., and is not responsible for tracking returned products. OCuSOFT Inc. will not reimburse FedEx or any overnight express costs.
OCuSOFT Inc. Returns Department
30444 Southwest Fwy
Rosenberg, Texas 77471